For some teams, e-mail is not the preferred communication medium.
Sometimes use is made of external collaboration services such as Slack, HipChat, PagerDuty or others, and sometimes third-party software is used to manage the teams tasks, which typically include more than those related to monitoring.
ServerAssist can send messages to these services, either by using the the built-in action to post to a web server, or by running a custom script.
Our technical support is always available to offer help and advice as needed with any bespoke integrations.
ServerAssist can also integrate with third-party helpdesk software that allows requests to be sent via e-mail. Combined with the message customisations
available, ServerAssist can be configured to send a specially formatted e-mail to a mailbox managed by the helpdesk software, providing an integrated and automated workflow management solution.
however you want to be notified