For some teams, e-mail is not the preferred communication medium.
Sometimes use is made of external collaboration services such as Slack, HipChat, PagerDuty or others, and sometimes third-party software is used to manage the teams tasks, which typically include more than those related to monitoring.
Web-Based Messaging
ServerAssist can send messages to these services, either by using the the built-in action to post to a web server, or by running a custom script.
Our technical support is always available to offer help and advice as needed with any bespoke integrations.
Helpdesk Integration
ServerAssist can also integrate with third-party helpdesk software that allows requests to be sent via e-mail. Combined with the
message customisations available, ServerAssist can be configured to send a specially formatted e-mail to a mailbox managed by the helpdesk software, providing an integrated and automated workflow management solution.
however you want to be notified